Billing Terms and Conditions

Last Updated: 04 August 2025

At Active Fit Equipment, we are committed to providing a secure, transparent, and reliable shopping experience. The following billing terms explain how we process payments and handle billing-related matters for all purchases made on our website.

Accepted Payment Methods

We accept the following secure payment methods:

  • Visa, MasterCard, American Express, and Discover
  • PayPal
  • Shopify Payments
  • Apple Pay / Google Pay (where available)
  • Shop Pay Installments, Afterpay, or other "Buy Now, Pay Later" options (if supported)

All payments are processed in U.S. Dollars (USD) and protected with SSL encryption to ensure your information remains secure.

Payment Processing

  • Full payment is required at the time your order is placed.
  • If you choose an installment option (e.g., Shop Pay Installments or Afterpay), payment schedules and terms will be displayed at checkout and handled by the provider you select.

Order Confirmation

Once your payment has been successfully processed:

  • You will receive an order confirmation email with your transaction details.
  • If you do not receive it within a few minutes, please check your spam or junk folder or contact us at support@activefitequipment.com.

Failed or Declined Payments

If your payment is declined:

  • Your order will not be processed or fulfilled.
  • Please verify that your payment details are correct or try using a different payment method.
  • For ongoing issues, we recommend contacting your bank or payment provider directly.

Billing Errors or Disputes

If you notice an error or unauthorized charge on your account:

  • Contact us at support@activefitequipment.com within 7 days of the transaction date.
  • We will promptly investigate and correct any verified discrepancies.
  • Please reach out to us before initiating a chargeback, as doing so may delay the resolution process.

Sales Tax and Import Duties

  • Orders shipped within the United States may be subject to applicable state or local sales taxes, based on your shipping address.
  • International customers are responsible for any applicable import duties, customs fees, or taxes in their destination country.

No Recurring Charges

We do not offer subscriptions or recurring billing at this time. If we introduce any recurring payment services in the future, clear terms and cancellation options will be provided before checkout.

Security and Privacy

Your security is a top priority. All transactions are encrypted, and we never store your credit card information without your explicit consent. For full details on how we collect and use your data, please refer to our Privacy Policy.

Contact

If you have any questions or concerns regarding billing, please contact us at:

Email: support@activefitequipment.com
Location: Colorado, United States