Refund and Return Policy
Last Updated: 04 August 2025
Your satisfaction is our priority at Active Fit Equipment. If you're not happy with your order, here's how we can help.
Returns
- You can return eligible items within 14 days of delivery
- Items must be unused, in original packaging, and in resellable condition
- Contact us at support@activefitequipment.com to initiate a return
Non-Returnable Items
- Used gym equipment
- Digital or downloadable products
- Items marked final sale
Refunds
Approved refunds will be processed to your original payment method within 5–10 business days after we inspect the returned item.
Return Shipping
Customers are responsible for return shipping unless the item was damaged or incorrect.